An official army family and MWR Site

Frequently Asked Questions

What Services Does CYS Provide?
  • Full-day child care
  • Part-day preschool
  • Sports
  • Seasonal Camps            
  • Instuctional Programs (Formally Known as SKIESUnlimited)  
  • Open recreation for teens
  • Hourly care
  • Strong Beginnings Pre-K program
  • Recreational classes
  • Before/after-school programs
What Can be Provided as Proof of Eligibility?

Any of the following is an acceptable form for proof of eligibility. If the sponsor is the biological parent they may present a birth certificate. In addition, DEERS enrollment, a child’s ID card that proves legal guardianship and passports are acceptable documents.

Who Should I Contact If I Have Questions or Concerns?

You may stop by any Facility to speak to a Manager/Director for personal assistance or make inquiries by email or phone. A CYS administrative assistant will be happy to help you schedule an appointment at as well with any Facility Director to have a more in depth meeting to discuss any concerns you may have. 

Where Can I Register?

You can register all of your children at any one CYS facility. 

What Do I Need to Register?
  • Government ID
  • Contact information
  • Two short-and long-term designees for emergency contacts
  • Shot records
  • Deployment orders (if applicable)
  • For on-base child care, an LES/pay voucher or student letter
What Full-Day or Before/After School Child Care is Available?

We offer three viable child care options

1. Family Child Care (licensed contractors)
2. On-base child care centers
3. Off-base child centers and homes

  • Army Child Care in your Neighborhood
  • Army School Age Programs in your Neighborhood
  • Military Child Care in your Neighborhoods
Will I Get a Wait List Number or an Indication of How Long the Wait Will be?

Your number won’t be provided because it’s not an accurate reflection of the time remaining. Every situation is dependent on a variety of factors such as individual priorities, PCS notices and pending renovation projects.

How Often Must I Register and Why?

Registration must be completed annually. When you complete the annual registration, your child can participate in a wide variety of accredited programs and activities. The Health Insurance Portability and Accountability Act requires release of information annually and is associated with our health screening tool. The Department of Defense requires an annual fee contract

When Does My Child Need a Sports Physical?

Sports physicals are required annually and must be valid through the sports season. They are required for seasonal competitive sports: baseball, basketball, cheerleading, flag football, soccer, track and field, etc., as well as the youth fitness program.

How Often Do I Need to Complete a Health Assessment for my Child?

The health assessment is required 30 days from the date of registration. The health assessment is due every three years unless there are changes in your child’s medical condition before then.

Are Immunizations Required to Register?

Yes. To prevent communicable diseases, CYS follows the Center for Disease Control’s immunization schedule (AR 608-10). All immunizations must be current.

What If my Child Need Special Accommodations?

A special need is any medical condition and/or allergies identified and annotated by a doctor. It is identified through the completion of a health screening tool during registration. Every child will receive a recommended care plan based on the information presented from the Multi-disciplinary Inclusion Action Team. 

Are There Exceptions to Fees Based on Total Family Income For Special Circumstances?

Yes. Commanders have the authority to grant hardship waivers and must consider the balance of Non-Appropriated Fund (NAF) income and appropriated fund support as they approve waivers. Approved fees must be within fee categories.

Are There Discounts For Multiple Children From the Same Family?

Installation Commanders may authorize up to 20% reduction of fees for additional children of the same family with the exception of contractor employees in Category 9, who do not receive child care fee assistance.

What is Available to Me If I'm Retired?

Sports and Instructional Programs (Formally known as SKIESUnlimited classes). All other services are deemed Child Care. Retirees are allowed to use services on a space available basis and when there are no other eligible users on the Wait List.

What Types of Programs and Activities are Offered for Middle School Students and Teens?
  • Leadership Activities
  • SMART Girls
  • Passport to Manhood
  • Triple Play Fitness Clubs
  • 4-H
  • BGCA
  • Leisure Activities and Special Events
What Does the School Support Services Office Do?

The School Liaison Officer works in conjunction with the Child and Youth Services Division and the local school community to address educational issues involving military children. Through partnering with the local and military community, the School Liaison Officer acts as a communication link between the installation and the surrounding school districts.